09.00 - 21.00 
Your privacy is important to us. We are committed to respecting your privacy and complying with applicable laws and regulations regarding any personal information we collect about you through this website, https://elienspa.lv, as well as through any related services and third-party platforms we may use.
This policy was last updated on April 14, 2026.
Information we collect
Personal information is any information about you that can be used to identify you. The information we collect may be obtained automatically (i.e., data automatically sent to us by your devices when you use our services) or voluntarily provided by you (i.e., information you knowingly and actively provide to us).
Automatically collected information
Our servers automatically log standard data provided by your web browser when you visit our website. This data may include your device’s IP address, device type, operating system, browser type and version, the pages you visit, the date and time of your visit, time spent on each page, and other details about your visit or device.
The data we collect depends on the settings of your device and software. We recommend reviewing the policies of your device manufacturer or software provider to understand what information may be made available to us.
Additionally, if you encounter errors on the site, we automatically collect information about the error and the circumstances surrounding it. This may include technical details about your device, what you were doing when the error occurred, and other information related to the issue. You may not always receive notice of such errors.
Please note that while this information may not identify you on its own, it may be combined with other data to identify you.
Voluntarily provided information
When using our order form, we may request information such as your name, email address, website address, and payment details.
When you contact us, leave reviews, or interact with us on social media, we may collect personal information related to that activity (such as your name and profile).
User-generated content
We consider user-generated content to include reviews voluntarily submitted by users through feedback forms. We may use personal information to attribute such content on our website and other platforms (including social media).
Please be aware that any content you submit may become public and accessible to third parties not covered by this policy.
How we collect and use personal data
We collect and use your personal data only when we have lawful grounds to do so (in accordance with GDPR), for example:
- to provide purchased services,
- to respond to your inquiries,
- to identify transactions.
We act lawfully, fairly, and transparently.
Legal bases for processing
Your consent
You may withdraw your consent at any time.
Performance of a contract
For example, when you purchase services.
Legitimate interests
To improve our services, analytics, marketing, and security.
Compliance with law
For example, when required by government authorities.
Collection of personal information
We may collect personal data when you:
- purchase services,
- participate in an affiliate program,
- subscribe to updates,
- leave reviews,
- use our website or contact us.
Processing of personal information
We use your data for:
- providing services,
- processing payments,
- delivering products,
- personalization,
- communication,
- analytics and marketing,
- legal compliance,
- fraud prevention.
We do not use your data for purposes incompatible with the above.
Data controller
Under GDPR, elienspa.lv is the data controller of the personal data you provide to us.
Disclosure of personal information
We may share your data with:
- partners and employees,
- IT and hosting providers,
- analytics and advertising services,
- government authorities (when required).
Third-party services we use include: Yandex Analytics and Google Analytics.
Data storage and security
We retain personal data only as long as necessary. After that, it is deleted or anonymized.
We take reasonable measures to protect your data; however, no method of transmission or storage is completely secure.
Your rights
You have the right to:
- access your data,
- correct it,
- request deletion,
- restrict processing,
- object to processing,
- data portability,
- withdraw consent,
- lodge a complaint.
We will not discriminate against you for exercising these rights.
Use of cookies
We use cookies to analyze user behavior and personalize content. See our Cookie Policy for more details.
Policy limitations
We are not responsible for third-party websites linked from our site.
Policy changes
We may update this policy. Changes will be posted on this page.
External links
Third-party websites have their own privacy policies.
Contact us
If you have any questions regarding your privacy, please contact us:
Tolmacovs Vladimirs
13077110236
25-57 Dzelzavas, Riga, LV-1084
info@elienspa.lv
+37125731471
